Available position
Software Testing & Technical Support Specialist
Location: Houston, TX
Are you an experienced software test/technical support engineer? Do you want to work on cutting-edge technology that is changing the energy industry?
If so, we want to hear from you!
Stimline Digital is on the lookout for a talented and committed Software Testing & Technical Support Specialist. Stimline is Digital a leading software company that develops cutting-edge solutions for the energy industry. We develop innovative SaaS solutions for planning, executing, and analyzing drilling and wells, making drilling and wells processes safer, more efficient, and more profitable for our clients. Our vision is to lead the charge towards a digital and automated future in this industry, driven by our team's passion and expertise.
Please note: Work permit in USA is required.
You will need
- A robust IT background, evidenced by a BS/MS degree in a related field.
- A minimum of 3 years of hands-on experience in software testing and technical support.
- Demonstrated proficiency in Microsoft Azure cloud services, with a keen understanding of its application in SaaS environments.
- Strong problem-solving skills, attention to detail, and an ability to work in fast-paced, dynamic environments.
- Excellent communication skills for effective interaction with both internal development teams and external customers.
- Prior experience in the oil and gas sector is a significant plus, adding valuable industry-specific insights.
Key responsibilities
- Ensure the highest quality of our Azure-based SaaS solutions through meticulous testing and validation.
- Identify, document, and report bugs, glitches, and inconsistencies in our software products.
- Work collaboratively with our development team to troubleshoot issues and implement solutions.
- Participate in product development meetings, contributing your insights to improve software functionality and user interface.
- Provide technical support to our global clients, offering guidance and resolving challenges to enhance user experience.
- Stay abreast of the latest trends and technologies in software testing to continuously improve our processes and tools.
Why Join Stimline Digital?
- Be an integral part of a company reshaping the future of the oil and gas industry with groundbreaking digital solutions.
- Collaborate with a team of dedicated professionals who are passionate about innovation and excellence.
- Engage in a career that promises growth, learning opportunities, and a chance to contribute to meaningful change in a vital industry sector.
Embark on Your Stimline Journey: If you're eager to contribute to a team that's making a difference in the oil and gas industry through advanced digital solutions, we're excited to meet you.
Apply now to join us in our quest for a smarter, safer, and more efficient future in drilling and well operations.
Tasks
Business Development of Key Accounts
- Management of existing clients by building long lasting, and developing trusted advisor, relationships with key accounts in order to increase customer retention and loyalty. This will require regular face to face meetings with clients
- Provide a clear strategy for deployment of new or developing products with demos and training toward customers and managing implementations
- Collaborate with customers to understand their needs and obstacles in realizing their ambition for improved planning and cost savings within drilling & intervention operations
- Support customers in driving their digital transformation processes, including identification of new digital use cases
- Lead the implementation of our products to deliver quick and measurable business value for the clients
- Create product positioning strategies so that products get noticed by end-users
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Identify consumer needs and provide detailed information on how to meet the need to product development team